Privacy Policy
Introduction
OpenFlow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or use this website.
Information we collect
We collect information you provide directly to us when you submit the "register interest" form, and limited technical information automatically collected when you use the website.
- Contact details you submit (name, email, and any message content)
- Technical information (IP address, browser, device type)
- Usage information (pages visited, interactions, and session replay captured by Microsoft Clarity)
How we use information
We use the information you provide to respond to your enquiry and to keep you informed about OpenFlow. We use technical and usage information to operate, maintain, improve, and secure the website.
Form submissions
Form submissions are processed by Web3Forms, which forwards the submission to us by email. Refer to their privacy terms for details on how they handle data in transit.
Microsoft Clarity and Advertising
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with this website through behavioural metrics, heatmaps, and session replay, to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Cookies and tracking technologies
We use cookies and similar technologies to provide, protect, and enhance this website, including the Microsoft Clarity analytics described above. You can control cookies through your browser settings, but disabling cookies may affect functionality.
Sharing and disclosure
We may share information with third-party service providers who perform services on our behalf (such as the form processor and Microsoft for analytics and advertising, as described above), and where required by law.
Security
We take reasonable measures to protect information from unauthorised access. However, no security measures are perfect and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at hello@openflow.nz to exercise your rights.
Children's privacy
Our site is not intended for children under 16. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date.
If you have questions about this policy, contact us at hello@openflow.nz.